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Posted on: October 24th, 2013

Focus on the 100%

Far too many times I hear operators talk about adding something to the higher package to try and move customers up; or, when a new store is about to open, they start at the top package (which obviously includes everything they just purchased as wash components) and then start taking away equipment until they get…

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Posted on: May 3rd, 2012

Technology

I read an article the other day on foxnews.com about 15 things our kids will never know.  Some of the things on the list really caught me off-guard; things that have been so revolutionary in my life I just couldn’t imagine kids today not knowing what they are.  Things like CD’s- remember your first CD…

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